Data Protection Policy

Nbajj Privacy Policy

Your personal information is our most valued asset. At nbajj, we make no compromises when it comes to protecting your privacy.

January 2026 SSL Secured Applicable to all users

Welcome: This Privacy Policy explains what information nbajj collects and how it is kept secure. For any questions, please reach out to our support team.

1

Introduction & Applicability

Nbajj ("we", "platform") is an international-standard online gaming and betting platform. This Privacy Policy explains how we collect, use, store, and protect the personal information of users on our website and mobile platform.

By creating an account or using the nbajj platform, you are considered to have consented to this Privacy Policy. If you do not agree with this policy, please refrain from using our platform.

This policy applies to all registered members, guest users, and anyone using any nbajj service. We commit that your personal information will never be sold to third parties without your consent.

nbajj follows international data protection standards and treats user privacy as its highest priority.

2

What information we collect

Nbajj collects only the information necessary to deliver our services. It is our policy not to collect data beyond what is required.

Information Provided Directly

  • Full name, date of birth, and identity details (for age verification)
  • Email address and mobile number (for communication purposes)
  • Residential address (to meet regulatory authority requirements)
  • Payment details (for transaction verification)
  • Identity document details (for KYC verification)

Automatically Collected Information

  • IP address and device information
  • Browser type and operating system details
  • Activity logs and session data on the platform
  • Information collected through cookies and similar tracking technologies
  • Transaction history and gaming activity records
Types of Information Purpose of Collection Mandatory?
Identity Information Account creation and verification Yes
Contact Information Notifications & Support Yes
Payment Information Transaction Processing Yes
Device and log data Security & Fraud Prevention Automatic
Gaming history Responsible Gaming Monitoring Automatic
3

How your information is used

Nbajj uses your collected information only for specific, legitimate purposes. We ensure that data use remains consistent with the purpose for which it was collected.

  1. Account creation, identity verification, and membership management
  2. Processing deposits, withdrawals, and other financial transactions
  3. Providing customer support and resolving issues
  4. Detecting and preventing fraudulent activity
  5. Meeting legal and regulatory obligations (KYC/AML)
  6. Improving platform service quality and developing new features
  7. Informing you about relevant promotions and offers (with your consent)
  8. Managing Responsible Gaming Programs & Ensuring Member Protection

If you no longer wish to receive promotional messages, you can withdraw this consent at any time by contacting our support team.

4

Information Sharing & Disclosure

Nbajj never sells your personal information. However, limited data may be shared in certain specific circumstances.

Information Sharing Scenarios

  • Service Provider: Third parties engaged for payment processing, identity verification, or technology services — under strict confidentiality agreements
  • Legal authorities: Where required to comply with a court order or government directive
  • Regulatory Authority: To fulfil licensing authority requirements
  • Fraud Prevention: With industry-level security partners for detecting fraudulent activity

Outside of the cases listed above, nbajj will never transfer your information to any third party.

5

Cookies and Tracking Technologies

Nbajj uses cookies and similar technologies to enhance your experience on the platform. These technologies remember your preferences and help the platform run more smoothly.

Cookie Types

  • Essential Cookies: Required for login sessions and security — these cannot be disabled
  • Functionality Cookies: Remembers your language, settings, and preferences
  • Analytics Cookies: Understands platform usage patterns and helps drive improvements
  • Marketing Cookies: To show you relevant ads — you can opt out of these at any time

You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect certain features of the platform.

6

Data Retention & Deletion

Nbajj retains your information only for as long as necessary. Certain data may be kept for an extended period to meet legal obligations.

For the duration of an active account

All account information, transaction records, and gaming history are actively retained.

5 years after account closure

Financial transaction records and KYC documents are retained in accordance with legal requirements.

Security logs: 12 months

System logs are retained for up to 1 year for fraud detection and security purposes.

Upon withdrawal of marketing data consent

Withdrawing promotional consent will result in immediate removal from all marketing lists.

7

Your Rights

Nbajj believes every user should have full control over their own data. We therefore provide you with the following rights:

  • Right to Access: You may request to know what information we hold about you.
  • Right to Rectification: You may request corrections to inaccurate or outdated information
  • Right to Erasure: You may request deletion of any data not subject to legal retention requirements.
  • Right to Portability: You may receive a copy of your data in a machine-readable format.
  • Right to Object: You may object to the processing of your information for specific purposes
  • Withdrawal of Consent: You may withdraw consent for marketing or optional processing at any time

To exercise any of these rights, please contact our support team. We will aim to respond within 30 business days.

8

Information Security Measures

Nbajj uses industry-leading security technology to protect your data. Our security team monitors systems around the clock, 24 hours a day.

  • All data transfers are secured with 256-bit SSL/TLS encryption
  • Sensitive information is stored in encrypted form — never in plain text
  • Conducting regular security audits and penetration testing
  • Two-Factor Authentication (2FA) is available for all members
  • Suspicious logins and unusual activity are automatically detected and blocked
  • Staff access to data is governed by strict role-based access controls.

No system is 100% secure. If a security breach is detected, we will notify affected members as quickly as possible.

9

Third-Party Links & Services

Nbajj's platform integrates certain third-party services — such as payment gateways, identity verification providers, and game software suppliers. Each of these parties maintains its own privacy policy.

  • Payment processing partners are contractually bound to maintain strict security standards
  • Game software providers can access only the session data necessary for gameplay.
  • Identity verification services operate within the applicable legal framework
  • Data Processing Agreements (DPA) signed with all partners

If you notice any inconsistency between a third-party service and its privacy policy, please let our support team know.

10

Policy Changes & Updates

Nbajj may update this Privacy Policy from time to time to reflect changes in our services, technology, or legal requirements.

  • You will be notified at your registered email address if significant changes are made.
  • A clear notice will be displayed on the platform
  • Continued use of the platform after any changes constitutes acceptance of the updated policy
  • The date of the most recent update will always appear at the top of this page

Last updated: January 2026. Visit this page regularly to stay informed of any updates.

FAQ

No, nbajj never sells your personal information to third parties. We only share limited data with specific partners for service delivery and legal compliance purposes, and strictly under binding agreements.

Yes, you can request deletion of your data at any time. However, certain information is required to be retained for a specified period for financial and legal reasons. Contact our support team for more details.

Yes, all your payment information is protected by 256-bit SSL encryption. nbajj never stores full payment card numbers or sensitive financial details directly — they are always kept in encrypted and tokenized form.

Disabling marketing and analytics cookies will not affect your access to the platform. However, turning off essential cookies may cause login sessions and certain core features to stop working properly. We recommend keeping essential cookies enabled for the best experience.

nbajj strictly prevents anyone under 18 from registering. Our age verification process blocks minors from accessing the platform. If an underage account is detected, it is immediately suspended and all associated data is securely deleted.

For any privacy-related complaints or questions, please contact our 24/7 support team. We will review your complaint and respond within 30 business days. For urgent matters, we will do our best to reply sooner.

Our privacy commitment

How we protect your information at nbajj

End-to-End Encryption

All your data is encrypted with 256-bit SSL/TLS — protected at every level, from transfer to storage.

No Sale of Information

Nbajj never sells your personal information. Your data belongs to you — that is a core principle we do not compromise on.

Your Control

Rights to access, correction, portability, and deletion — you remain the owner of your data at all times.

Regular Audits

Independent third parties regularly audit our security systems to ensure everything is in order.

Easy Opt-Out

You can opt out of marketing communications at any time, quickly and without any hassle.

24/7 Privacy Support

For any questions or concerns about your information, our Bengali-speaking support team is always ready to help.

Your privacy is assured — join us now!

Read our Privacy Policy and join with confidence. Sign up on our secure platform and enjoy a safe gaming experience — your data stays in your hands, always.

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